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The growing interoperability between workspace management and ITSM
As economies gradually open up, it is becoming clearer that the hybrid work model is here to stay for increasingly more organizations. This has increased the need for cross-departmental collaboration...
View ArticleMinimize o tempo de inatividade de uma rede com uma ferramenta ITSM
Se você é um administrador de uma rede corporativa, você sabe melhor do que ninguém como os tempos de inatividade podem ser desastrosos. Um estudo de custo do tempo de inatividade, conduzido pelo...
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Introducing single-touch workflow automation in ServiceDesk Plus Cloud
We are excited to announce that we are introducing single-touch workflow automation for ServiceDesk Plus Cloud, helping enterprises accelerate their service desk productivity by eliminating human...
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From the racetrack to your service desk: What IT teams can learn from Formula 1
Known as the pinnacle of motorsport, Formula 1 features 10 teams and 20 drivers racing on challenging tracks throughout the world. The sport calls for only the best drivers behind the wheel and the...
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Modern solutions for modern problems: Santa & Co. save the holiday season...
With the holiday season here, let’s talk about one of the most impressive service delivery stories out there—Santa Claus and his horde of elves who work hard to ensure the end of our year is filled...
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Supercharge ITSM with OpManager: A webinar on a seamless integration of ITOM...
Are you frustrated with outdated IT asset data during audits and sluggish incident response times? Let me quickly walk you through the consequences of inadequate IT incident and asset management:...
View ArticleIntroducing the Zia Code Generator for Custom Functions in ServiceDesk Plus...
We are thrilled to announce the latest GenAI capability in the cloud version of ServiceDesk Plus: Zia Code Generator for Custom Functions, powered by ChatGPT. With this latest feature, service desk...
View Article4 reasons you can’t afford to miss the ITOM-ITSM integration webinar
Our upcoming webinar, ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine, is fast approaching! Haven’t registered yet? Here are four compelling reasons why you won’t...
View ArticleTransform IT service management with OpManager: On-demand webinar on...
Manual IT service management (ITSM) often faces persistent roadblocks: outdated IT assets, delayed incident responses due to limited infrastructure visibility, and reactive incident management...
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